Which plan fits your store?
We do the work for you. Our prices are right here.
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Engage
Your developer or agency can put fixes live.
$795 a month
Every fix ready for your developer to publish.
- Fixes in your own theme code.
- Software drafts, a person checks.
- No widget, app or script added.
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Resolve
No developer, or you'd rather hand it off.
$1,795 a month
We publish each fix for you, once you approve it.
- We test every page each month, by keyboard and two screen readers.
- We look over one theme change a month.
- We take app problems to the app's maker.
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Defend
Big business customers ask you for a formal report, or you want our fullest testing.
$2,795 a month
People with disabilities shop your store twice a year, and we act on what they find.
- We test every page with three screen readers.
- We update your formal report every six months.
- People with disabilities shop your store twice a year.
You may get a tax credit. Up to $5,000 a year.
It's the disabled access credit, for small US businesses. Your tax preparer decides whether you can claim it, and whether website work counts. Every January we send them a summary of the year before: what you paid us, and the work it bought. You won't have to dig through our invoices.
Every plan starts with three months, then goes month to month. Pay each month, or pay for a year up front and get two months free. Your choice.
Not sure which one fits? You don't need to be. We'll tell you on the call.
What you get as you move up
| Engage | Resolve | Defend | |
|---|---|---|---|
| How often do you check every page in full? | At least every 30 days | At least every 14 days | At least every 7 days |
| Who publishes my fixes? | Your developer | We do, once you approve in writing | We do, once you approve in writing |
| Do you look over my theme changes first? | No | One a month | One a week |
| How do you test every page of my store? | By keyboard, every month | By keyboard and two screen readers, every month | By keyboard and three screen readers every month, and people with disabilities twice a year |
| What if I get a demand letter? | Evidence pack in 10 business days | Evidence pack in 10 business days | Evidence pack in 5 business days. Letter checked in 2. |
| How do I reach you, and how fast? | By email: reply in 1 business day, full answer in 3 business days | By email and a monthly call: reply in 1 business day, full answer in 2 business days | In a chat we share: full answer in 1 business day |
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How often do you check every page in full?
- Engage
- At least every 30 days
- Resolve
- At least every 14 days
- Defend
- At least every 7 days
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Who publishes my fixes?
- Engage
- Your developer
- Resolve
- We do, once you approve in writing
- Defend
- We do, once you approve in writing
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Do you look over my theme changes first?
- Engage
- No
- Resolve
- One a month
- Defend
- One a week
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How do you test every page of my store?
- Engage
- By keyboard, every month
- Resolve
- By keyboard and two screen readers, every month
- Defend
- By keyboard and three screen readers every month, and people with disabilities twice a year
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What if I get a demand letter?
- Engage
- Evidence pack in 10 business days
- Resolve
- Evidence pack in 10 business days
- Defend
- Evidence pack in 5 business days. Letter checked in 2.
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How do I reach you, and how fast?
- Engage
- By email: reply in 1 business day, full answer in 3 business days
- Resolve
- By email and a monthly call: reply in 1 business day, full answer in 2 business days
- Defend
- In a chat we share: full answer in 1 business day
Every plan includes
- We check the pages your customers buy from daily.
- Every week, we take a wider look at some pages of every kind.
- We check your store's emails like its pages.
- A person reads every alert before it reaches you.
- A monthly report in plain words.
- Demand letter? Your record's ready for your lawyer.
Monthly report
Where the store stands
What changed
Fixed this month
Product gallery reachable by keyboard
What moves your price
Each plan's price covers one Shopify or WooCommerce storefront in one language, with up to 1,000 pages and up to 25 apps from other companies.
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- Custom-built
What each step adds monthly
| Engage | Resolve | Defend | |
|---|---|---|---|
| More pages, Your pages add a step for each 1,000 more, even if you're just a few over. Selling in more than one language? Each translated page counts as a page. | $159 | $359 | $559 |
| Another storefront, Each one comes with up to 1,000 pages of its own. | $400 | $900 | $1,400 |
| A store built another way, Like BigCommerce, Webflow, or one a developer built from scratch. Same if Shopify runs your store behind the scenes, and the part shoppers see is custom-made. | $200 | $450 | $700 |
| More apps, Apps past 25 add a step for each 10 more, even if you're just one over. | $80 | $180 | $280 |
Steps run to 3,000 pages (2,000 on Defend). Bigger? We'll price it on the call.
- On WooCommerce, each fix waits on a private copy of your store for testing until it goes live.
- For a store on BigCommerce or Webflow, or a store built on its own code, we agree on the call how we get in.
- Off Shopify, we check your homepage, a search, a collection and a product page every day.
A page is one your store lists for search engines, not each size or color. Before the call, we count your pages and apps, show you the list, and set your price from it. We count again every 12 months from signing, and tell you before a new count changes your price.
You hear your price before you sign anything. No surprises.
Our price next to doing it yourself
Every box starts on a typical figure, and we show where it came from. You know your store best. Go ahead, put in your own.
Your store
With us
- Our price each month
- $795
- Roughly what the tax credit could come to, each month
- $387
- A month's cost after the tax credit. You still pay our full price.
- $408
Doing it yourself
What it costs you each month, on average, over your first year.
- Fixing your store as it is
- $6,250
- Keeping your store fixed
- $1,750
- Your monthly total
- $8,000
What happens after you book
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The call
On a free 30-minute video call, we show you what we found and give you your price.
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Month one
We set your baseline, write your statement and get at least five first fixes ready, if we find five.
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Month to month
Every plan starts with three months, then goes month to month.
If month one ends before we deliver your baseline, your statement and your first fixes, ready to publish, month two is free.
Your record
It's yours. Ask any time, and we'll send it within 10 business days.
What you sign up to
- No onboarding fee, on any plan.
- Move up a plan in any month. Your three months don't start again.
- Move down once your first three months are up.
- Stop any time after your first three months. Just tell us 30 days ahead. An email counts.
- Paying monthly? We don't refund a month once it's started.
- Paid for a year up front and leaving early? You get two months free for staying the full year. So we charge each month that's started at the regular monthly price. Then we send back the money you paid beyond those months.
Add-ons
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The report big customers ask for
A buyer asked for a VPAT or an EN 301 549 report? On the Defend plan, you get yours every six months. On Engage or Resolve, you pay the lower price. Not a client? We run the full test first, and that test is in the price.
$1,500 for clients and $3,500 for other stores
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Your evidence pack
Got a demand letter? We prepare a written record for your lawyer: what gets in shoppers' way, and what you've fixed so far. It's in every plan. Not a client? You can still get it.
$3,000
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Testing with JAWS
On Resolve, we test every page each month with two screen readers. Want a third? Add JAWS, and we test every page with it whenever we test with the other two. It's already in Defend.
$300 a month up to 1,000 pages, and $60 more per 1,000 after that
Each one starts with a call. Ask us about an add-on
What no plan includes
- Rebuilding part of your theme, like a menu or the cart drawer. We quote a fixed price first, on a call.
- Fixing other companies' apps. We write down what fails, and on Resolve and Defend we take it to the maker.
- Your store's own phone app, or PDF files.
- Shopify's own checkout pages. They aren't part of your theme, so a theme fix can't change them.
No service can promise a store won't be sued, and we don't.
We don't give legal advice.
Let's look at your store together
Before the call, we look at the pages shoppers take to check out. On the call, we show you what we found and give you your price.