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Every month, fewer things in your shoppers' way

We find what's in your shoppers' way, write each fix in your theme's own code, and keep checking. You choose when anything goes live.

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We'll look at your store before the call.

Our test store's cart on a phone, with its pale Product and Total column headings circled.

One fix on our own test store

Make the cart table headings dark enough to read

  1. Found cart headings too pale to read,  Oct 9, 05:51
  2. Cart came first. One fix covered six spots.,  Oct 9, 13:07
  3. Someone on our team checked the fix.,  Oct 9, 15:24
  4. Fix went live, problem gone,  Oct 10, 11:53
  5. Outside service dated it. Anyone can check.,  Oct 10, 11:53

Times in UTC.

The work, all done for you

Here's a month with us, in the order it happens.

  1. We check your store

    We open your pages as shoppers do: on a computer, on a phone and zoomed right in. Our software tests every page by keyboard and records every place the keyboard lands. A person checks each place and signs off each result.

    See problems we've found

  2. We start near checkout

    We start with the pages customers buy from. A person reads every problem before you see it. Many problems share one cause, so we fix the cause.

    See a sample monthly report

  3. We check every fix

    Our software drafts each fix, with a note on what changed. A person checks every one. Then it waits, ready, on a hidden copy of your theme until you say yes.

    See sample fixes

    Our team is asked: Does the store look right with “Make the cart table headings dark enough to read” on its private copy? Someone looks first. One blue button keeps the fix. Then it waits for your yes.
    Our review screen. This is where our team checks every fix before it reaches you. You never have to use it.

  4. We confirm it works

    Once a fix is live, our next check confirms the problem is gone. After that, we keep watching for it. If a change brings it back, you'll hear.

    See how we confirm a fix

  5. You keep the record

    Every step is dated in your record. An outside service stamps the dates after each check, so anyone can trust them. It's yours. Just ask, and you'll have a copy within 10 business days.

    See a sample record

Fixes go live only when you say so

On our Engage plan, your developer publishes each fix. On Resolve and Defend, we do it once you say yes in writing. No developer? We recommend Resolve: we publish the fixes for you.

assets/component-cart-items.css

.cart-items th {   text-align: left;   padding-bottom: 1.8rem;   opacity: 0.85;   font-weight: normal; } 
A fix goes live, then gets checked. Our test store's live theme. Below it, our unpublished copy of the theme, with the fix and a Preview button. Then it goes live, and the old theme greys out. At a phone's width, our check outlines the cart's pale headings. Our next check shows them darker, and the outline turns green. It ends with the fix live and the problem gone.
Shopify
You set up a theme password and a collaborator account for us, and you can delete either one any time. We put each fix on a hidden copy of your theme and send you a preview link. It waits there until you say yes.
WooCommerce®
We sort out access together on the call. Fixes go in your theme's files, on a copy of your store first. Your host sets how it goes live; we'll plan around that.
BigCommerce
You give us a user account that can change your theme but can't take over your store. We upload each fix, and it stays off until you say yes.
Webflow
You invite us as a guest who can publish. We publish each fix to your store's test address on webflow.io first. Once you say yes, it goes live.
Your own code
We can work through Git, or whichever way in suits your store best.

Shopify runs its own checkout pages, where shoppers enter their details, shipping and payment. They aren't part of your theme, so a fix in your theme doesn't reach them.

Checks every day, every page in turn

On each plan, this is how many days it takes us, at most, to check every page of your store at every screen size.

Every day
On Shopify, every step from your homepage up to checkout. On other platforms, your homepage, search, collections and product pages.
Every week
We check your homepage, a search, the cart, the sign-in and create-account pages, the page a broken link shows, and some pages of every kind.
A new theme or app
We check every kind of page right away.
Every month
Your report: what we fixed, what changed and what's next.

You hear when a change gets in the way

Any change, like a new theme or an app, can put something new in shoppers' way or bring back a problem we'd fixed. So we watch for changes. Our team reads every alert, and you'll have it within 24 hours of our check.

When a new theme went live on our test store, our check found a link with no name. A screen reader would say just "link." A person read the alert and let it through.

Alert

Sep 28, 2026, 12:55 UTC

New since the last check: 1

A new icon-only link at the foot of the home page has no name, so a screen reader announces it only as "link".

Where
The home page, in 6 places
Likely cause
The theme published that day

Read by our team, sent to you

See what we'd find on your store

Before the call, we look at your store. On the call, we show you what we found, which plan fits and your price.

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