We check your whole store and get fixes ready
Your first month starts the day you sign, and costs the same as any other month. No onboarding fee.
We look at your store first, then show you what we found and your price.
We ran a first month on our own test store
September 2026
- Sep 24, We checked the store. An outside service stamped the date, so anyone can confirm it.
- Sep 25, From our own inbox, we joined the newsletter, made an account, placed one test order and checked every email the store sent.
- Sep 27, Keyboard shoppers on a phone couldn't reach the product pictures, so we wrote a fix.
- Sep 28, The fix went live. The next check found the problem gone. We wrote the statement.
It was a rehearsal, done in a few days. Yours gets the full month.
What you'll have by the end of month one
If month one ends before we deliver your baseline, your statement and your first fixes, ready to publish, month two is free.
The clock starts the day you sign. Getting these done is on us, so there's nothing for you to chase.
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Your baseline
We check every page, top to bottom, so later checks can show what's changed.
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Your statement
We write a page that tells your shoppers what works, what's still being fixed and how to reach you.
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Your first fixes
At least five, ready to publish. Fewer than five problems on the pages customers buy from? We fix them all.
- Ready means it's waiting in an unpublished copy of your theme, hidden from shoppers, or it's with you. You choose when it goes live.
- If we're late, you can walk away during month two and owe nothing.
- Paid a year ahead? Then you get a 13th month free instead.
We do the work, and you mostly say yes
Here's how it goes.
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Getting started
We copy your theme to work on.
Your part
On Shopify, set up a theme password and a collaborator account for us. Tell us who says yes to fixes, and your developer's name, if you have one. Not on Shopify? We'll agree on the call how we get in.
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Your baseline
We open every page, pop-ups too, on a computer, phone and very narrow screen. We also find out if your Shopify theme or an app causes each problem.
Your part
Nothing.
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Your store's emails
From our own inbox for your store, we sign up for an account and your newsletter, place one test order and check every email.
Your part
A 100% off code, plus free shipping if you charge it.
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Your first keyboard test
Our software shops every page of your store using only a keyboard, and the whole test is recorded on video. A person checks each place it lands, and whether you can see where you are.
Your part
Nothing.
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Your apps
We list your outside apps and the problems each causes.
Your part
Nothing yet.
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Your first fixes
Our software drafts each fix in your theme's code, and a person checks it. On Engage, your developer publishes what you approve. On Resolve and Defend, we do, and say what we'll fix first.
Your part
Say yes to each.
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Your statement
We write it from our checks.
Your part
Read it and tell us how shoppers can reach you. On Engage, your developer puts it on your store; on Resolve and Defend, we do once you approve it.
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Picture descriptions
Our software describes every product picture for screen reader users.
Your part
Approve or change each one, and nothing goes on your store until you do. On Engage, your developer puts them on your store; on Resolve and Defend, we do.
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Your first monthly report
One page: what's fixed, what's open, who does what next, plus your developer's to-do list.
Your part
Read it. It takes a few minutes.
On Resolve, the first test also uses two screen readers, and a person checks every picture description. Defend tests with a third screen reader, and brings your first formal report.
We keep at it, every month
From month two, you get the same five steps, every month. We compare each check with the last, so you can see what's changed.
Let's look at your store together
On the call, we sketch out your own first month, so you know what's coming before you sign.