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Resolve: we publish each fix for you, once you approve it

For owners with no developer, or who'd rather hand the work off. You never touch the code.

$1,795  a month.

No onboarding fee.

Book a call

A free 30-minute video call. You'll leave with your price.

Make the cart table headings dark enough to read

assets/component-cart-items.css
.cart-items th {   text-align: left;   padding-bottom: 1.8rem;   opacity: 0.85;   font-weight: normal; }
  1. Our software drafts the fix, a person checks it
  2. You approve it
  3. We publish it
  4. Live, and our next check confirms it

More testing, and less on your plate

Everything in Engage, plus:

  • Every month, we test every page with two screen readers, Orca and NVDA, as well as by keyboard.
  • We take each app's problems to its maker, and follow them up.
  • Every month, we have a call with you. A person replies to every email within 1 business day, with a full answer within 2 business days.
  • A person checks every picture description, not just a sample.
Our team is asked: Does the store look right with “Make the cart table headings dark enough to read” on its private copy? Someone looks first. One blue button keeps the fix. Then it waits for your yes.
Our review screen. This is where our team checks every fix before it reaches you. You never have to use it.

What you have by the end of month one

Month one starts the day you sign.

  • Canvas High's product page on a laptop: the shoe's large picture, then sizes 6 to 10 with 6 chosen and 9 and 10 struck through.

    Your baseline

    We check every page once, so every later check can show what's changed.

  • Even Entry Lab wants everyone to be able to use this store, including people with disabilities, and works to make it so.

    The standard we use

    The Web Content Accessibility Guidelines (WCAG) 2.2, at level AA.

    What we are doing

    A page of every kind was last checked on 2026-10-16.

    Your statement

    A page telling shoppers what you're doing about accessibility, and what's next. We keep it up to date.

  • Before

    The top of the cart page on a phone, October 10, 2026, before the fix. We've outlined the small headings Product and Total, which are pale.

    After

    After the fix, the headings "Product" and "Total" are darker, the same gray as the price and size under the shoe's name. There's no outline in this one.

    Your first fixes

    At least five. If the pages customers buy from have fewer problems, we fix them all.

If month one ends before we deliver your baseline, your statement and your first fixes, ready to publish, month two is free.

Also in month one

  • Every product picture gets a drafted description, ready for you to approve.
  • Your first test: every page, by keyboard and with Orca and NVDA.
  • A list of the apps you've installed, and our plan: what we'll fix, in what order.

You say yes, we do the rest

Your live store changes only when you say so.

You

  1. Set up a theme password and a collaborator account for us in Shopify.
  2. Delete either one any time, and that access ends.
  3. Read the monthly report.
  4. Approve each picture description.
  5. Read the statement first, tell us how shoppers can reach you, and approve it.
  6. Approve each fix.

Us

Everything else is ours, including publishing each fix, and putting your statement and picture descriptions on your store, once you approve them.

A fix goes live, then gets checked. Our test store's live theme. Below it, our unpublished copy of the theme, with the fix and a Preview button. Then it goes live, and the old theme greys out. At a phone's width, our check outlines the cart's pale headings. Our next check shows them darker, and the outline turns green. It ends with the fix live and the problem gone.

Everything in Resolve

Everything in Engage, plus:

Compare the three plans side by side

Our keyboard test, paused on our test store's home page. After 85 presses of Tab, you're on the button of a small "Don't miss out" popup at the bottom of the page. Nothing on the page shows where you are, and our test marks it in red.
You've tabbed to a button, but you can't see it. A keyboard shopper wouldn't know where they are.

Checks and tests

  • At least every 14 days, we check every page in full, at three screen sizes.
  • We test every page with Orca and NVDA when you join, then every month, and again after each new theme.

Fixes and keeping you posted

  • We publish each fix once you've said yes in writing. An email is fine.
  • Planning a theme change? Send it to us before it goes live (one a month), and we'll make sure it doesn't undo a fix.
  • Every three months, we sum up where you stand, and what's still untested.

What Resolve costs

$1,795 a month.

Every plan starts with three months, then goes month to month. On Engage now? Move up in any month, and you won't start a new three months.

The disabled access credit, on IRS Form 8826, is for small US businesses. A year of Resolve could lower your income tax by up to $5,000. Your tax preparer decides whether your business can claim it, and whether website work counts. Each January, we send them what you paid and what it bought.

Read our guide to the Form 8826 tax credit

You hear your price before you sign anything. See what moves your price, and the terms

What Resolve doesn't do

  • Testing with JAWS: Resolve tests with two screen readers, and JAWS isn't one of them. You can add it for $300 a month up to 1,000 pages, and $60 more per 1,000 after that. Defend includes it.
  • Testing by people with disabilities: Defend includes it. Twice a year, people with disabilities shop your store and tell us what got in their way.
  • A formal report for business customers: You can add one to Resolve. Defend includes one, updated every six months.
  • A faster evidence pack: Your evidence pack is your record, put together for your own lawyer. On Resolve, it's ready within 10 business days. On Defend, within 5.

No service can promise a store won't be sued, and we don't.

We don't give legal advice.

See what's not in any plan

See what Resolve would do for your store

Before the call, we look over your store's public pages. On the call, we show you what we found, with pictures. Then we walk through your first month, and your price.

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