Our own store, under a made-up name. Checked as we'd check yours. We fixed two of the three problems and checked them live. The third is in an app's code, so we wrote its maker a note.
We look at your store first, then show you what we found, with pictures.
Before, 4.38 to 1
After
Shoppers with low vision can now read the cart's headings, in the drawer and on the cart page.
A shopper using a keyboard can now scroll through every product picture on the phone-sized page.
A shopper using a keyboard can open and close the menus and the sign-up pop-up. The pop-up comes from an app, Shopify Forms. Its small button hides the ring that shows where they are, and only the app's maker can change it.
These turned up on the cart, a shoe's page, and the homepage and its pop-up. On your store, we'll tell you about each one: whose code it's in, who can fix it, and whether it's done.
Larchfold, our own test store
Chat button over Check out
When the keyboard reaches Check out, the chat button covers its right end, but most of it stays in view.
Whose code An app, Shopify Inbox
It passes; we'd still tell you
Sold-out sizes
Sizes 9 and 10 are struck through in pale gray on cream, 3.95 to 1 where small text needs 4.5 to 1.
Whose code The theme, Dawn
Fix written, not live; a person will decide if sold-out sizes count
Quantity field
On every product page we checked, it has no label tied to it, so a screen reader may not say what it's for.
Whose code The theme, Dawn
Still found October 22; no fix written yet
Reviews' Sort by list
Nothing shows when the keyboard reaches it, though the Filters button beside it shows a ring.
Whose code An app, Judge.me
Found October 16; the change is the app maker's
Pop-up field labels
First name and Email are light gray on white, hard to read.
Whose code An app, Shopify Forms
Still there October 22
Sign-up button's close button
On every kind of page, a screen reader may miss it or describe it wrongly.
Whose code An app, Shopify Forms
Still there October 22
Privacy and Terms links
After the store's own newsletter sign-up, the last two links Tab reaches sit just off the screen.
Whose code Shopify's own spam protection
A person will look before we call it a problem
We ran the same checks here that we'd run on your store. We only show a store's problems when its owner says yes. This store is ours, so you can see all of it.
We make each fix on a copy of your theme that shoppers can't see.
You look it over and say yes to each fix.
Then it goes live. On the Engage plan, your developer publishes it. On the Resolve and Defend plans, we do that part.
If a problem is in an app, we write a note for the app's maker. On Engage, you send it. On Resolve and Defend, we send it and follow up.
We add nothing to your store. No widget, overlay or script.
Your first fixes come within a month of signing.
On the call, we'll show you what we found on your store. Not sure which plan fits? We'll tell you which one, and what it costs.
