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The remediation record

A dated answer, entry by entry, when someone asks what you've done.

Who reads it
You, and anyone who asks, like a lawyer or a large buyer
When it comes
Brought up to date after every check
Which plans
Every plan

Remediation record, Our store's record, as of November 3, 2026. Times are in UTC, the world's standard clock.

Fix: the cart's small headings

F-1 The Product heading over the cart is too pale to read

EntryWhenWhat happenedFingerprintFingerprint before
Entry 1765 October 9, 05:51:08 Found , By our software , Signed off by a person on October 9, in entry 1794 Fingerprint 6d0d b800 50db… Fingerprint before ac5c 5dda 36bd…
Entry 1799 October 9, 13:07:27 Fix written , By our software , Signed off by a person on October 9, in entry 1812 , Rests on 2 files 0cff b73c 727e…, 2252 a24d 2a9c… Fingerprint faf7 ca08 34f7… Fingerprint before 3a95 cdd4 9b2e…
Entry 1812 October 9, 15:24:52 Fix checked by a person , By a person Fingerprint 1d49 4a63 6257… Fingerprint before 3565 41ea d3b3…
Entry 1879 October 10, 11:45:27 Earlier steps signed off , By a person Fingerprint 6755 3c64 c14b… Fingerprint before cc08 131d 8fa4…
Entry 1880 October 10, 11:46:27 Fix on an unpublished copy of the theme , By our software , Signed off by a person on October 29, in entry 4181 Fingerprint 5e47 8707 8c5d… Fingerprint before 6755 3c64 c14b…
Entry 1913 October 10, 11:52:58 Copy seen as the live theme , By our software , Signed off by a person on October 29, in entry 4181 Fingerprint c00a 7b0c 9188… Fingerprint before b782 381f 31b5…
Entry 1917 October 10, 11:53:00 No longer found (6 findings) , By our software , Signed off by a person on October 29, in entry 4181 Fingerprint b64d c254 b2d1… Fingerprint before 97fa 058b 4657…
Entry 1924 October 10, 11:53:00 Dated by an outside service , By our software , Signed off by a person on October 29, in entry 4181 , Rests on 2 files 324a c3c6 ad8c…, ebeb 1f06 0870… Fingerprint 93df adfe 390b… Fingerprint before cf53 0f6b fe83…

The eight entries for our test store's pale cart headings, oldest first, from October 9 to 10, 2026.

What happened, when, and who did it

Each entry is one step in the work on your store.

When

The date and time it happened, to the second.

In UTC, the world's standard clock.

What happened

The step it records, like found, fix written or signed off, and why, if there's a reason.

Which problem

The problem it's about, with its rule and where it is.

Who

Whoever took the step: a person, or our software.

When our software took the step, your record names who signed it off, or says it's still waiting.

The files

Each picture and result behind the entry, named by its fingerprint: a code worked out from the file, which changes if the file does.

Its place

Its number in your record, and its own fingerprint.

Why it holds up when someone asks

Nothing in it can quietly change, and you can check that without us.

  • Corrections are added, never written over

    We never edit or delete an entry.

    How you can check it

    Look for corrections: each is a new entry that says what it corrects.

  • Each entry holds the last

    Each entry carries the fingerprint of the one before, so changing an old one would break every one after it.

    How you can check it

    Anyone can work the fingerprints out again and see that they match.

  • Dated by an outside service

    After every check, an outside service dates the newest entry. Nobody, us included, can change that date later.

    How you can check it

    Anyone holding your record and its timestamp can check the date without asking us.

  • Untested rules shown too

    It lists every rule at the level your store is checked against, including ones nobody has tested yet.

    How you can check it

    Look for rules marked not tested.

For your developer or lawyer: We show only the first 12 characters of each fingerprint above. Ask for your copy of the record and check it without us: its guide shows you how, with a small Python script and openssl.

Where it fits

Every step of your month is written into it, and it's yours to keep.

See how your record grows through the month

  1. We check your store
  2. We start near checkout
  3. We check every fix
  4. We confirm it works
  5. You keep the record , This comes from here

By plan

On every plan, you get a copy of your record within 10 business days of asking, and an evidence pack for your lawyer in 10. Defend's pack comes in 5 business days. With Defend, within 2 business days of getting your letter, we check each problem it names against your record and talk with your lawyer.